Frequently Asked Questions
A 3PL (Third-Party Logistics) company provides outsourced logistics services, including warehousing, inventory management, order fulfillment, shipping, and returns handling. Businesses partner with 3PL providers to streamline their supply chain operations and focus on core business activities while outsourcing logistics functions to experts.
We offer a full range of services, including warehousing, inventory management, order picking and packing, shipping, returns processing, and value-added services such as kitting, labeling, and custom packaging. We can also provide cross-docking, international shipping, and supply chain consulting, tailored to your specific needs.
Our 3PL services help you improve efficiency, reduce operational costs, and scale your business quickly. By outsourcing logistics to us, you can focus on growing your brand, improving your customer experience, and increasing sales. We help optimize inventory levels, streamline order fulfillment, and reduce shipping costs, enabling you to stay competitive in the market.
We integrate seamlessly with major eCommerce platforms like Shopify, Amazon, eBay, WooCommerce, and more. Through software integration or API connections, we sync your orders, inventory levels, and shipping details in real-time, ensuring smooth operations and automated workflows.
Our pricing is flexible and based on several factors, including the volume of orders, storage space required, the size and weight of your products, and any additional services like custom packaging or returns handling. We offer transparent, competitive pricing, and can provide a customized quote based on your specific logistics needs.
We maintain high standards of security at all our facilities. Our warehouses are equipped with 24/7 security, video surveillance, and restricted access areas. We also implement inventory control procedures to minimize errors and ensure your products are always accounted for.
Yes, we specialize in global logistics and can manage international shipping, including customs clearance, international freight forwarding, and compliance with international regulations. Our global shipping partners ensure cost-effective, timely delivery to customers worldwide.
Our system provides real-time tracking of inventory and orders through an easy-to-use online portal. You’ll have access to live updates on stock levels, order status, and shipping details, ensuring full visibility of your supply chain and helping you make data-driven decisions.
We prioritize speed and accuracy. Our average order fulfillment time is within 24-48 hours of receiving an order. For urgent or same-day shipping requests, we offer expedited services to ensure your orders reach customers as quickly as possible.
Yes, we manage returns and exchanges efficiently. Our returns management services include inspecting returned items, restocking products, and processing refunds or exchanges in a timely manner, ensuring a positive experience for your customers.
Yes, we provide custom packaging solutions tailored to your brand. From branded boxes to personalized inserts, we can help you create a unique, memorable unboxing experience for your customers while ensuring safe and secure packaging for shipping.
- Our services are designed to meet the needs of a wide range of businesses, including eCommerce sellers, retailers, manufacturers, and wholesalers. Whether you’re a startup, a growing business, or an established enterprise, our 3PL solutions are scalable and customizable to fit your needs.
During peak seasons, we scale our operations to handle increased order volumes efficiently. We employ flexible staffing, additional warehouse space if needed, and automated systems to ensure fast and accurate order fulfillment. We work closely with you to prepare for busy seasons like holidays or product launches.